Effective September 30, 2026.
This notice explains how Caprock Fundraising handles personal information connected with our website, consulting inquiries, and online communications. Client and donor information entrusted to us for a consulting engagement is also governed by the applicable client agreement. If you are a donor with a question about a nonprofit’s records, contact that organization first.
When you contact us, schedule a conversation, use chat, request support, or exchange files, you may provide your name, organization, role, email address, phone number, message, and related documents. Please provide only information needed for your request. Do not send donor lists, payment details, passwords, or other sensitive information through public chat or ordinary website inquiries. Arrange an authorized file exchange with your Caprock contact.
Our website and its service providers may process technical information such as IP address, browser and device information, pages visited, referral source, and timestamps. Cookies and similar technologies support site operation and measurement. The website includes Google tagging and Zoho SalesIQ chat technology; these services may receive information about your visit and your interaction with their features. Browser settings can limit or delete cookies, although some features may not work as expected. Embedded content and linked services may collect information under their own privacy notices.
We use information to respond to requests, arrange conversations, provide consulting and support, manage business relationships, operate and improve our website, protect services against misuse, and meet legal obligations. Any client information provided for an engagement should be handled within that engagement’s agreed scope.
Hosting, communications, website measurement, chat, support, and file-sharing providers may process information to deliver these services. We may also disclose information when required by law or reasonably necessary to protect rights, safety, and the security of our services. Services linked from this website may have additional terms and privacy notices. Contact us if you need clarification before submitting sensitive information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties.
Retention depends on the purpose of the information, the applicable engagement, and legal or operational requirements. Contact us about a particular record or deletion request. No internet transmission or storage system can be guaranteed completely secure; use the file-exchange channel arranged for your engagement when sharing confidential materials.
You can ask about access, correction, or deletion of personal information by contacting us below. We may need to verify your identity and authority before responding. Available rights and exceptions depend on applicable law and the information involved; some records may need to be retained. To stop receiving promotional email, use the unsubscribe option when provided or contact us. Website content is intended for nonprofit professionals, not directed to children.
For privacy questions, contact [email protected] or (208) 278-7272. We may revise this notice as our services or practices change. The published notice will identify its effective date.